I recently had the pleasure of booking my travel to Mexico with Edwin, and I cannot recommend his services highly enough. During my trip, the resort made an error with my reservation, which could have significantly impacted my experience. However, I was fortunate to reach Edwin in the middle of the night, and he promptly resolved the issue. Not only did he rectify the mistake, but he also managed to secure an upgrade for my stay as compensation for the inconvenience.
This experience has solidified my belief that working with a knowledgeable travel agent is invaluable. I would never consider booking a trip on my own again, as Edwin’s exceptional service and genuine care for his clients set him apart in the industry. If you're looking for a dedicated and attentive travel agent, Edwin is the one to choose.
A Seamless Escape - Thanks to Exceptional Service
My husband and I recently returned from the most rejuvenating couple’s escape to the Caribbean [or we can call out Antigua], all thanks to the impeccable care and attention provided by Edwin Thompson Travel.
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I honestly never felt I needed the expertise of a travel agent, but Edwin sourced a much better deal than we would have sourced on our own, with tons of included upgrades!
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From the moment we shared our vision, he took the time to truly understand what we needed – not just the logistics of the resort and flights, but the little details that made the trip feel intimate, luxurious, and completely stress-free.
What sets Edwin apart is his genuine care. This wasn’t just about booking a vacation - it felt like he was personally invested in making sure we had the perfect experience. It’s rare to find someone who treats every trip, no matter how grand or simple, with such dedication.
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We came home feeling relaxed, connected, and so grateful. We’ll never travel without him again.
— Lynn V.
Second trip we’ve booked with Eddie!!
Exceptional Service from Start to Finish!
Eddie was five stars from the very beginning to the end of our trip. From the initial chats about potential destinations to the easy and efficient booking process, he was knowledgeable, patient, and genuinely cared about making our trip perfect.
We were a party of 19, and Eddie was able to book everyone flawlessly—coordinating all the details so we could just focus on enjoying ourselves. His follow-ups before we left were reassuring, and when we ran into an issue at the resort being placed in the wrong room, Eddie was just a message away—he stepped in and handled it immediately. That level of support while traveling meant so much to us.
Even after we returned home, Eddie checked in to make sure everything went well and to hear about our experience. It’s clear he’s passionate about what he does. We’ll definitely be booking with him again and recommending him to all our friends and family!